Shadow AI: When AI Outruns Governance

by Frida Kreitzer | at Minnebar20

Companies are adopting AI faster than they can govern it. Employees are pasting sensitive data into consumer tools, leaders are making AI claims they can’t fully back up, and security, privacy, and compliance teams are left to catch up later.

The risk isn’t AI itself, but actually the gap between how AI is being used and how it’s documented, controlled, and defensible.

In this session, we’ll walk through real-world examples where AI usage has already led to legal, reputational, and operational issues, and break down what “defensible AI use” actually looks like in practice. You’ll leave with a clear understanding of where hidden risks tend to show up and how to address them without slowing down innovation.

Frida Kreitzer

Frida (Frederica) Kreitzer is an IT and security leader who helps companies move fast without losing control. With 10+ years in IT operations, security, and compliance, she specializes in SOC 2 readiness, risk management, and making complex systems actually work in practice. Her current focus is helping organizations understand and defend how they’re using AI in the real world.


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