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AI-Powered CRM for Small Businesses: What Actually Works

by Abdi Mohamed | at Minnebar20

Most small businesses don't need a massive CRM. They need one that actually works for them. In this session, we'll look at how AI is changing the way small teams manage leads, follow up with customers, and keep deals from falling through the cracks. We'll use a real local example: IT Metrohub, a workforce development organization, partnered with Amptech, a marketing agency, to generate leads, manage them, and streamline student registration using an AI-powered CRM. No theory, just what they actually built and how it worked. We'll also cover what AI-powered CRMs can do today, which features are worth your attention, and how to get started without a big budget or a tech team. Come with questions. This one's meant to be a conversation.

Abdi Mohamed

Abdi Mohamed is the founder of Amptech, a full-service digital marketing agency with over 10 years of experience running digital advertising, designing websites, and building marketing systems for small businesses. Over the years, Abdi noticed that most of his clients had the same problem. They were getting leads but had no real system to manage them, follow up, or convert them into customers. That problem led him to build a CRM designed specifically for small businesses, one that brings together lead generation, lead management, and digital systems all in one place. The goal was simple: help business owners stop losing money on leads they never had time to follow up on. As part of his commitment to giving back, Abdi also founded IT Metrohub, a workforce development organization in the Twin Cities that trains people on how to Use AI and cybersecurity. Many Minnesota residents can attend at no out-of-pocket cost.

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