Kill the Login: How AI Agents Replace Software Destinations
by Justin Buhl | at Minnebar20
Most enterprise software sits there waiting - waiting for someone to remember it exists, log in, and do something. A manager has to open a recognition platform to thank an employee. An employee has to find a redemption portal to spend the points they've earned. The software works, but only if humans come to it.
AI agents invert this entirely. Instead of a recognition platform waiting for a manager, an agent detects that Sarah just helped Kevin ship his project and messages the manager in Slack at the right moment: "Want to recognize her?" From there, the manager adds their own words - the agent created the opportunity, not the message. The destination disappears, the human moment doesn't.
At Augeo, we're building these systems now for our clients - but the pattern isn't industry-specific. It applies anywhere your product depends on someone remembering to show up. In this session, Justin will walk through what we've learned: the design patterns that actually work, where agents should replace destinations, and how to spot those opportunities in your own products.
Justin Buhl
Justin Buhl is the Chief Technology Officer of Kigo, a subsidiary of Augeo building the infrastructure for AI native loyalty experiences. He leads the company's technology and product development, driving the platforms that enable personalized, intent based rewards across enterprise loyalty programs. A lifelong builder, Justin is experienced in developing mobile and web applications and the companies around them from the ground up.
Justin organizes AI Tinkerers Minneapolis St. Paul, bringing together local AI builders to share demos and ideas. He was the co-founder of the fitness rewards platform Plyo and spends his free time tinkering with new technologies.
Are you interested in this session?
This will add your name to the list of interested participants. It will help us gauge interest for scheduling purposes.
No participants yet
Similar Sessions
Help us find similar sessions by signing up for them!