Don’t Train the User: Designing Behavior Systems for Chaotic Environments
by Air Gustafson | at Minnebar20
Dog parks are one of the few public spaces with zero behavioral infrastructure—and predictable conflict points.
Instead of blaming “bad dogs” or “irresponsible owners,” what if we designed simple, visible systems that guide human behavior at the exact moments pressure builds?
In this session, we’ll break down one real-world scenario (dog park gate entry) and explore how small design signals—timing, spacing, movement—can reduce friction before it escalates.
If you work in product, UX, or systems design, this is a live case study in shaping behavior without rules, enforcement, or training.
Air Gustafson
Air Gustafson is the founder of Morty’s Bark & Brew and Bliss by Meatspace. She works at the intersection of human behavior and shared environments, designing simple systems that help people navigate pet-inclusive spaces with more awareness and less friction.
Her current focus is developing a real-world pilot that applies these principles to dog parks, reframing behavior not as training, but as infrastructure.
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