Lessons learned building LAIC: Life Time’s AI Concierge

LAIC is the Life Time AI Companion - an AI concierge available to every Life Time member. It answers questions about clubs, classes, and fitness programming, and it can also do things for the member: build custom workouts, draft training programs, provide nutrition guidance, and even schedule classes on a member's behalf.

Getting to “cool demo” is easy with AI. Getting to something members rely on has proven to be more challenging. It takes a willingness to experiment and the tenacity to keep evolving at a pace that is constantly pushed by advances in AI tech. This talk will cover our approach, and lessons learned (including a few missteps) for others to apply (or avoid) when building AI products.

We'll cover things like: - Engaging the business in AI. How we get domain leaders to help shape the product. - How AI is changing how we build product. - Which Model is Best? (Answer: all of them).

Learn what we’ve learned about leveraging the ever changing landscape of LLM models.

If you're building an AI product inside an established company, come for the war stories, leave with ideas for your playbook.

• Intermediate
• Emerging Tech
• AI/ML
• Product