What’s a Second, and why do they matter?
by Ryan Schafer | at Minnebar20
The people who are “The Glue” of your teams, hiding in plain sight
Visionary, Founder, Dreamer, Idea Generator, you already know what we call the people in the spotlight… but in every high-performing team, near every “Visionary” who actually delivers, there’s someone (or several of them) keeping everyone moving in alignment, and forward, together. You've probably worked alongside one. You might even be one.
What makes these people extraordinary is WHO they are, which they bring to every role they’re in. So while some organizations have “Second in Command” titles that attempt to call for this kind of person, like COO, Chief of Staff, President, or Integrator, those are job titles, and you can put any kind of person into any job.
Not understanding who Seconds are means you often lose what holds your organization together without knowing how or why, but when you DO understand them, you unlock partnerships so effective they change what's possible. In this session, we will name the identity of Secondness, separate Identity from Roles, and give every person in the room a new lens for building teams that actually execute.
Ryan Schafer
Ryan is a healthcare operations and transformation leader with 25+ years of experience making large, complicated organizations actually work better. He's spent his career in the space where People, Process, and Technology collide — building strategies that look great on paper and implementing them in the real world. With a background spanning consulting, health plan operations, and interim executive leadership, Ryan has a particular passion for the role of the second-in-command: the COOs, Chiefs of Staff, and integrators who quietly hold organizations together and make bold visions actually happen. A pragmatist at heart, he's known for brokering alignment, breaking big transformational efforts into steps that don't terrify people, and leading teams that deliver measurable results. He's also based in Minnesota, which means he shows up to things like this.
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