Designing for Crisis: ‘This information can save lives’

The community has been in an elevated state of crisis for years. Human-centered and Trauma-informed design plays a critical role in how we respond, recover, and rebuild. This talk explores the intersection of design, technology, and leadership in moments of crisis.

From the ongoing enhancement of systems like 988, the Suicide & Crisis Lifeline, to the mental models that shape how we show up during emergencies, we will examine how thoughtful design can make a life-saving difference.

We will also look beyond the screen -- at the leadership practices that can guide people through uncertainty. How can we design thoughtfully for the moment and lead with empathy? And what does it mean to lead with empathy in environments where it may not be valued?

Whether you're building for public health, scaling infrastructure during disasters, or leading a team through an organizational crisis, this talk offers thoughtful reflection, real-world examples of designing with resilience and responsibility.

• Other
• Design